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Postby sweetbrenda » Sun Apr 06, 2014 8:12 pm

I dont know what is going on with the scanner but when i turn it on i have to go to live scanner which opens up a new tab and then if i go to read something in the forums it takes the scanner down --i have deleted my history and cache and restarted it and still no results , i am getting frustrated and would also like to see the chat back again to talk to everyone i dont like the way it is set up now ( just my opinion ) ------can someone help me and no i do not want to use google chrome , i am with firefox and have never had this much of a problem before with it ,
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Re: Scanner

Postby London-Dad » Sun Apr 06, 2014 8:17 pm

Keep the scanner tab up and if you need to read something, open a new tab to read it. The live chat has been disabled due to legal issues.
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Re: Scanner

Postby sweetbrenda » Sun Apr 06, 2014 8:23 pm

ok ty and is the chat going to come back anytime soon ( just wondering )and i dont even have the chat bar at the side anymore and when i do open up a new tab for the scanner it does not want to work , sorry i am just getting frustrated with it and want it to work properly
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Re: Scanner

Postby jonesy » Sun Apr 06, 2014 8:54 pm

just from this side ....i had the scanner on firefox and it kept quitting so i now use internet explorer and haven't had any problems except for remembering to clear and restart from time to time but usually can leave scanner on all day with no issues ...hope that might help..
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Re: Scanner

Postby sweetbrenda » Sun Apr 06, 2014 8:56 pm

Jonesy ---i wish i could use internet explorer on mine but i have everything through firefox and have never had a problem like this , there are days when it will come on and stay on and then days when it won't
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Re: Scanner

Postby London-Dad » Sun Apr 06, 2014 8:58 pm

Just use IE to listen to the scanner.
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Re: Scanner

Postby sweetbrenda » Sun Apr 06, 2014 9:01 pm

i will try it and see what happens
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